Fortune 1000 companies click with Digital River for a number of reasons.
1,400,000 at last count.

No matter what time of day you're reading this, there's a person downloading digital products from Digital River clients. Fact is, we've completed more than 1,400,000 transactions for our clients. Which is not surprising. Digital River is the world's leading outsource provider of Web commerce solutions and online marketing services, and we got to that leading-edge position for a number of reasons. Here are twelve of the best:

1) Experience that goes with serving more than 5,000 clients,
including relationships with 1,500 software publishers and over 1,000 online retailers.

2) Having the world's largest online inventory of over 100,000 digital products.

3) State-of-the-art customer service systems and well-trained professionals on call 24/7. When you combine our $500,000 Fujitsu phone system with our $500,000 Kana e-mail system, you get response times that make customers smile. Nobody in our Web industry responds faster or better to customers than Digital River. Telephone inquiries are answered within 23 seconds. E-mail responses are within 54 minutes. Research shows 91% of our customers would buy through our network again.

4) CommerceBridge, the most comprehensive portfolio of Web commerce solutions available. Front to back. Strategic planning to program execution. Data tracking to online reporting. To integrate and Web-enable your entire transaction supply chain, look to Digital River for:


Site Design & Construction
Webstore Hosting
Transaction & Order Processing
Site Security
Legacy Systems Integration
Data Center Management
Fraud Prevention
Order Tracking
Online Reporting
Customer and Distribution Fulfillment Management
Marketing and Merchandising Support
24/7 Customer Service Support


5) Working together with our CommerceBridge people, you can confidently select those Web commerce services you need. A la carte. Point is: whatever it takes to create a seamlessly integrated Web commerce back office for your business, that's our business.

6) CommerceBridge services can have transactions flowing within days or weeks—not months.

7) Working with our NetDirect marketing and merchandising people, clients have shown an average monthly revenue growth of 400%! Four times greater!

8) You get accurate, detailed online reporting to help you assess market trends and increase sales.

9) We've invested $10 million in our Digital River Data Center, and here are just a few of the bells and whistles we have to show for it:


Advanced Sun enterprise architecture

2 Enterprise 6000 systems
1 Sun 5000 system
2 Sun 3000 systems
Over 3 terabyte's RAID level 5
All systems mirrored and redundant
Veritas file management

Powerful bandwidth capabilities

2 DS3 lines
7 T1 lines
Multiple carriers to ensure redundancy



10) Greater than 99.5% uptime. A key factor when time is, quite literally, money.

11) Our Fraud Elimination Services are cutting-edge and industry-leading, with:


• A proprietary database with 20-million elements for screening and 1.5-million fraud profiles
  
• Hundreds of heuristics (581, to be exact) and business rules to filter each and every transaction
  
• An entire team dedicated to fraud elimination, so our abilities are always ahead of fraud perpetrators'.
  
  
12) Our 100% Secure & Virus-free Shopping Guarantee. You can say with confidence the we provide the most secure, bug-free online shopping experience—guaranteed!

© 1999 Digital River, Inc. Digital River® is a registered trademark of Digital River, Inc.